Shipping & Returns

All shipping is done by Royal Mail from the UK and will be dispatched within 1-3 working days from date of order.

Default shipping will not include a tracking number, in order to offer the lowest possible shipping costs. If you would like a tracking number you can select tracked shipping at checkout.

Shipping costs may vary depending on which products are purchased due to parcel size and weight.

Shipping Times

  • Estimated delivery in UK: 1-2 working days after shipping
  • Estimated delivery in Europe: 3-7 working days after shipping
  • Estimated delivery outside Europe: 6-10 working days after shipping


Losses and Delays

I want to ensure a smooth shipping experience for you, so please keep the following in mind:

  • I am not responsible for any losses or delays caused by the shipping service. However, I will do my best to assist you if any issues arise.
  • Please make sure to provide a complete and accurate address. If you provide an incomplete or incorrect address, I cannot refund the shipping cost.
  • In the unfortunate event that your shipment arrives damaged, please reach out to me immediately. Send me a photo of the damaged order upon receipt, and I will work with you to find a solution.



As a small business selling limited runs of designs, we are unable to accept returns, cancellations, or refunds. 

However, if you encounter any issues with your order, please don't hesitate to reach out to me at and I will do my best to resolve the problem and ensure you have a positive experience. 

Upon receiving your order, please carefully inspect it. If you notice any defects, damages, or if you receive the wrong item, please contact me immediately at so that I can put it right for you. 


Import taxes and fees

Import taxes, fees, including VAT, are the customer's responsibility. We do not collect or remit VAT, as it will be collected by your country's customs office. Please note that customs policies vary by country, and we have no control over these charges. If you have any questions regarding customs charges, please contact your local customs office for assistance.
By placing an order from Studio Keeley, you have read and agree to these terms. Thank you!